Imagine a future where AI and data not only improve but transform customer interactions. That future is here and now.
Join us in this workshop to discover how you can effectively harness the power of your data with cutting-edge AI tools to transform your customer experience.
TRBOT members receive free access to workshops, whereas non-members can attend virtual workshops for free and are charged a nominal fee for in-person workshops.
- Strategies for laying the foundation for AI integration and managing large data volumes efficiently.
- Guided conversational tools and their impact on customer experience and operational agility.
- Success stories and lessons learned on data strategy and contact center transformation projects utilizing AI and cloud technologies.
- Emerging trends in data and AI within the Customer Experience (CX) landscape.
Don’t miss this opportunity! Unleash the power of AI and data to craft experiences tailored precisely to your customers' needs, regardless of where and how they articulate them.
- Chris Theriault, Senior Director, Customer Engagement, Online Business Systems
- Mark Struck, Principal Consultant, Digital Transformation, Online Business Systems
Online Business Systems is a digital transformation and cybersecurity consultancy. Since 1986, they have been using technology to deliver dramatic business results for companies throughout Canada, USA and EMEA. Their capabilities across the transformation cycle enable clients to move confidently into their secure digital future. Today, Online Business Systems has over 450 business, technology, and security professionals.